FAQ

         Here are some questions you may have about my artwork, prints, shipping, etc. and the answers! Have a question that isn't on this list?

Email me at: artbyhd@gmail.com

 

Q: Where do you get/make your prints?

A: Currently, I order all my prints through a local print shop!

     All prints come signed by the artist (me!) 

     Printed on quality heavy cardstock paper

 

Q: Do you sign all your artwork/prints?

A: Yes! All original artwork is always signed, and, unless otherwise requested not to, I always hand-sign my prints before I ship them out.

 

Q: How are originals shipped?

A: All original artwork is signed by the artist (me!) 

Sealed in a bag with backing and comes with a free random print! Canvas paintings are wrapped for added protection. There is an option to add a frame in the "Stickers + More" collection. If you purchase the frame along with the original artwork, then the artwork will ship in the frame!

 

Q: Do you charge for shipping?

A: All print orders placed within the U.S. automatically get FREE standard shipping through USPS. U.S. customers have the choice for other shipping methods, at cost. Original artwork ships through USPS Priority Mail or UPS Express at cost. Shipping cost will be applied at checkout! This ensures that your new original artwork purchased arrives safely to its new home! International orders are charged exactly what it costs me to ship.

 Q: Why do you no longer offer frames?

A: Shipping frames through the mail is at high risk for breakages and additional costs. All original artwork is packaged with a backing and sealed in a clear bag with a certificate of authenticity inside! 

Q: Do you accept refunds?

A: All sales through my site are final. However, if you have any issues with your order, I always do my BEST to resolve anything that may come up. Feel free to message or email me if you have any questions or concerns about your order!

 

Q: Where are you based?

A: I am based out of the Cincinnati, OH area of the U.S. 

 

Q: How long have you been doing this? 

A: I have been doing artwork all of my life in some way or another. I decided back in 2016 that I wanted to jump in and really make something of my artwork and I had a clear goal of what I wanted to achieve and I've been dedicated to making that my reality ever since!

 

Q: Do you have a team or do you run your business yourself?

A: I am a one-woman operation. I am directly part of every step of the process. I care very deeply about the things I'm passionate about, and I am dedicated to growing my business and making my dream of being a professional, independent artist fulfilled!